My experience with 1 and Done Carpet Cleaning was Excellent! I called about a month before and to get a quote, the price was less than what I expected by a long shot and the business had great reviews. But then life happened and I got busy and forgot about it. When I finally contacted him for the second time a month later he stuck with his orignial quote he gave me and was at my house the very next Monday. He cleaned 2 rooms and deep cleaned a rug that my puppy thought was his potty. I thought the rug was trash, but David cleaned the hell out of that rug and now it's softer than ever and back to its original white! He was fast, polite (I am a young woman that was home alone at the time, and I never felt uncomfortable at all), and an expert at what he does! I will definetlyn refer him and come back to him in the future!